Service Designer
Summary
Design end-to-end service experiences for clients by mapping user journeys, balancing needs, and aligning business and technical constraints.
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. The role You’ll identify and help solve our clients’ service problems. You’ll investigate, define and design the end-to-end, front stage and back stage service journey. You’ll do this by considering both the problem and solution space, and balancing user needs, business needs and technical considerations. If you tend to take on more of a leadership role in projects, you may be better s…