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Service Desk 1st Line IT Analyst

Summary

The IT Analyst provides 1st and 2nd line technical support for internal staff and external partners, managing hardware and software incidents. This is a permanent, hybrid role based in Liverpool.

We are excited to offer a fantastic opportunity for a Permanent IT Analyst (Service Desk 1st Line) based onsite in Liverpool with the opportunity of hybrid working. HOURS OF WORK : 37.5 Hours, Monday to Friday Join our vibrant, inclusive community in IT support functions to Amey internal staff and external partners. The IT Service Desk are responsible for providing 1st and 2nd line, providing technical advice and support in relation to all Group IT deployed hardware and software. Logging incide…

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