Service Desk Analyst 1st Line

Your new company This is a great opportunity for an experienced IT support professional to join a busy, customer-focused environment and provide high-quality technical support across the council. You'll deliver both 1st and 2nd line support, resolve technical incidents and service requests, and help ensure colleagues have the technology they need to deliver vital services to local communities. Your new role As a Service Desk Analyst, you'll be a key point of contact for a wide range of ICT issu…