Service Desk Analyst
Summary
Provides tiered technical support for in-house IT systems, troubleshooting hardware/software issues and training end-users on company tools.
The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This role demands a meticulous troubleshooter who can swiftly resolve issues, optimize system performance, and deliver high-quality end-user training and support.