Service Desk Analyst
Posted 2
views
Summary
Onsite front-line service desk role in Cincinnati supporting customers by documenting and resolving technical issues with hardware, software, network, access, and general compute. Pays $18/hr during ~2-week training, then $19/hr, plus retention and monthly metric bonuses, PTO, benefits, and 401k match.
Description Onsite $18 / hr during training (generally 2 weeks), $19 / hr after training, eligible for a 90-day $325 retention bonus, a $325 monthly metric based bonus, 2 weeks PTO, benefits, 401k Match Description: Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute. Responsibilities: Provide best in class customer experience to o…