Service Desk Analyst
Summary
Provides frontline IT support via phone, email, and support portals, triaging and troubleshooting incidents using Microsoft 365, identity/access, and endpoint management technologies.
Be the first point of contact, helping customers resolve technology challenges and delivering a high-quality support experience.Work across modern workplace and cloud technologies, including Microsoft 365, identity and access, endpoint management and cloud-based customer environments.Join a collaborative, supportive team that values continuous learning, knowledge sharing, and career development. About Fusion5At Fusion5, we're passionate about helping organisations go beyond with technology. As …