Service Desk Analyst
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Summary
A service desk analyst at Giacom's Hessle office provides technical support to MSPs and partners by phone, chat and tickets, investigating and resolving issues across Microsoft Modern Workplace technologies such as Microsoft 365, Azure, Exchange Online, Teams and SharePoint.
Looking to kick-start or grow your career in tech? At Giacom, we power the UK's technology channel through a platform that brings together Cloud, Comms, Hardware and Billing all in one place. We help our partners deliver the technology that keeps businesses connected, productive and secure. As our business continues to grow, we're on the lookout for a Service Desk Analyst to join our Tech Support team in Hessle. You'll work alongside experienced colleagues, develop your technical skills, and ma…