Service Desk Analyst
Summary
Provides remote support for global train Wi-Fi connectivity, troubleshooting issues to prevent critical incidents in telecoms, rail, and IT.
Overview Nomad Digital are currently recruiting for a Service Desk Analyst to provide support to our customers on a global scale. This role will support in the remote maintenance of Wi-Fi connectivity onboard trains globally and offers the chance to work within a diverse industry which crosses over Telecommunications, Rail & Information Technology. The role is responsible for identifying issues before they become critical incidents and troubleshooting and investigating problems. The role provid…