Service Desk Analyst
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Summary
Senior service desk resource on NTT DATA's Managed Services team, acting as the first point of contact for clients and vendors — logging, handling, and escalating IT support requests day to day. The focus is IT service desk operations within managed services; no specific tech stack is detailed in the posting.
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors. This role is responsible …