Service Desk Analyst

Profectus is seeking expressions of interest from Service Desk Analysts to support likely upcoming work within government. You will be the first point of contact for end users, resolving incidents and service requests while keeping the wider team informed and services running smoothly. These opportunities are likely to be Canberra-based roles supporting business-as-usual operations and project delivery. Key ResponsibilitiesProvide Level 1 and Level 2 support across incidents and service request…