Service Desk Analyst (Second Line)
Summary
Provide second-line IT support for a global team, troubleshooting complex issues with Windows, macOS, Microsoft 365, and identity management systems.
IT Service Desk Analyst (2nd Line) | 6-Month Contract We're looking for an experienced IT Service Desk Analyst (Level 2) to join a fast-paced global IT team on an initial 6-month contract . You'll provide advanced technical support across end-user devices, Microsoft 365, identity management, hardware, applications, and collaboration tools, ensuring employees have the technology and support they need to succeed. What You'll Do Resolve complex IT incidents and service requests across Windows, mac…