Service Desk Analyst
Summary
The Service Desk Analyst provides customer support by diagnosing and resolving system inquiries and error reports. Responsibilities include answering calls, documenting help tickets, and delivering solutions to customers.
JOB SUMMARY Provides superior customer service to customers on an ever-growing variety of service needs. Diagnoses and solves system inquiries and error reports daily. This position is required to perform all Service Desk functions including, but not limited to, answering calls, documenting help tickets, and providing solutions. EDUCATION High School Diploma or GED : High School Diploma or GED (Required) EXPERIENCE 2 years: Customer service experience or experience providing technical support t…