Service Desk Analyst
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Summary
The Service Desk Analyst provides first-line technical support to end users in an on-site enterprise environment. Responsibilities include managing support tickets and performing Active Directory account administration.
Position Overview We are seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users in a fast-paced enterprise environment. The ideal candidate will have experience supporting users through a ticketing system, administering Active Directory accounts, and delivering exceptional customer service. This role requires a hands-on professional who thrives in an on-site, end-user facing environment and is committed to delivering timely technical solutions. Key …