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Service Desk Analyst

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Summary

A 12-month contract role in Cambridge providing front-line IT support: handling service desk tickets, desktop support, and AV/meeting room technology in a Windows 10 environment, with emphasis on strong communication and a positive user experience.

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach and a strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/…

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