Service Desk Analyst
Summary
Provide first-line IT support, troubleshoot incidents, and resolve service requests for users while maintaining SLAs and customer service standards.
IT Service Desk Analyst Somerset | On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experie…