Service Desk Assistant
We are looking for a Service Desk Assistant to join our team in Sri Lanka and help coordinate day-to-day shipping operations with accuracy, reliability, and clear communication.
This role suits someone who is organized, detail-oriented, and comfortable handling routine enquiries, follow-ups, and updates with internal and external teams.
What are we looking for?
Education: Diploma or bachelor's degree in business administration, Logistics, Shipping, or a related field.
Experience: One or two years’ experience in an administrative, customer service, operations, logistics, or similar support role.
Technical skills: Good working knowledge of Microsoft Outlook and Teams, confidence using digital systems, accurate data-entry and administrative skills, basic familiarity with invoicing or cost-related tasks, and strong written and spoken English.
Personal attributes: Organized, detail-oriented, service-minded, professional, able to prioritize tasks, and comfortable working as part of a team in a busy environment.
Skills
As published by recruitee · 10 questions
Basics
Full name, Email, CV, Cover letter, Phone
Pick from a list (7)
- Are you currently or have you previously been employed by GAC?
- How soon would you be able to join us?
- Are you legally authorised to work in this country?
- How many years of experience do you have from similar positions?
- Please select your highest completed level of education.
- GAC may perform background checks in accordance with applicable laws. If asked, would you give your consent to this?
- GAC may perform medical test in accordance with applicable laws. If asked, would you give your consent to this?
Attachments (3)
- Please attach your highest academic qualifications (Diploma, Certificate) optional
- Please attach additional qualifications optional
- Please attach additional qualifications optional