Service Desk Associate

Key Objective

Responsible for quotation service support, provide the quotation, premium to assign partners.

Major Duties and Responsibilities

• Review the partner quotation/ premium request.
• Responsible for the quotation process since receiving partner information until quotation distribution.
• Responsible partner emails on the daily basis.
• Work closely with sales, brokers, and other related departments.
• Ensure all quotation comply with underwriting guidelines.
• Deliver all assign tasks within committed service level agreement.
• Reporting Relationships

• Bachelor’s degree in any field.
• New Graduated or 1-2 Years Experienced
• Experience to work with team members.
• Good communication skills.
• Fair English communication skills.
• Microsoft office skill
• Communication skill