SERVICE DESK ASSOCIATE

Job Description

Our front service associates are one of the reasons why customers shop at Hansen’s IGA Markets. They play an important role in ensuring complete customer satisfaction whether they’re greeting a customer, providing carryout service to a customer’s vehicle, or helping locate an item on the shelf. A desire to help others, take on new responsibilities, and learn our high standards is key to be successful in this role.

Duties & Responsibilities

• Provides premier customer service, including greeting customers and answering their questions.
• Bags groceries.
• Takes customer carts to the parking lot and unloads groceries into customer vehicles.
• Carries bags to customer vehicles when necessary.
• Helps customers locate products throughout the store.
• Restocks bags.
• Retrieves shopping carts from the parking lot.
• Assists in cleaning duties as assigned.
• Assists in other duties as assigned.