Service Desk Co-ordinator

Microbyte is looking for someone who genuinely cares about tickets landing with the right person at the right time. Someone who hates seeing a request go quiet, and who takes real pride in a service desk that flows. Someone who knows that a well-run queue is never luck, it is the result of somebody paying close attention. This role sits in the engine room of our service desk, with real responsibility for how work flows through it. You may have come up through a service desk yourself and found y…