Service Desk Co-ordinator
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Service Desk Co-Ordinator/Administrator Monday - Friday 8.30 to 5pm Salary : £30,000. Responsibilities: Manage and oversee the daily operations of the Service Desk, ensuring efficient and effective resolution of IT support requests. Act as the main point of contact for all incoming support tickets, phone calls, and emails from users and customers. Prioritize and assign support tickets to the appropriate technical support teams based on urgency and complexity. Monitor and track support tickets t…