Service Desk Coordinator

Job Title: Service Desk Coordinator Location: Virginia, VA Type: Contract Work Model: Hybrid – onsite and remote Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and emails • Leverage resources to resolve technical issues timely • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities • Escalate requests outside of your sc…