Service Desk Engineer
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Service Desk Engineer Location: Edinburgh (Onsite, 5 days per week) Are you a hands‑on 2nd Line Engineer who loves solving tricky problems and owning tickets through to resolution? This is a great opportunity to support a busy, mission‑driven campus and keep teaching and learning running smoothly—while contributing to improvements across devices, apps, networking and AV. About the role You’ll provide dedicated 2nd line support across a M365/Windows estate, taking ownership of incidents and serv…