Service Desk Engineer II | Managed Services, Automation & AI

Job Description Job Description DECISION DIGITAL Service Desk Engineer II Managed Services, Automation & AI • Reports To: Service Delivery Manager • Practice: Managed Services (shared resource with ConnectWise Consulting) • Key Partners: Service Desk Lead, Tier-2/3 Engineers, Consulting Project Managers • System of Record: ConnectWise Manage • Employment Type: Full-time, exempt • Work Location: Hybrid - three days in office, two days remote, with occasional travel to client sites in metro Atlan…