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OCC Group

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Service Desk Engineer

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Summary

L3 service desk engineer at a UK MSP delivering networking, security, and cloud solutions to enterprise and public sector clients, acting as an escalation point for networking and security incidents. Core stack includes Zscaler (ZIA/ZPA), Cisco, Aruba, Meraki, Palo Alto, Fortinet, and WAN/LAN.

Service Desk Engineer (L3) - Remote (Zscaler, ZIA, ZPA, Cisco, Aruba, Meraki, Palo Alto, Fortinet, WAN, LAN, Security) We're working with an award-winning MSP that delivers specialist networking, security, and cloud solutions to enterprise and public sector customers across the UK. Due to continued growth, they're looking to add a talented Service Desk Engineer (L3) to their expanding technical team. In this role, you'll act as a key escalation point for networking and security-related incident…

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