Service Desk Engineer Tier 1

Job Description Service Desk Engineer (Tier 1) Role will be onsite 5 days per week and move to a 3/2 hybrid set up after 6 months of training based upon performance Service Desk Engineer Position Summary The Service Engineer (Tier 1) is responsible for delivering timely, professional, and high-quality technical support to our Consulting clients. This role serves as the first point of contact for end users seeking technical assistance and is responsible for troubleshooting common hardware, softw…