Service Desk Engineer
Description
Location: Leeds / Halifax branches
Salary: £27,000 - £33,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction
Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you.
What You’ll Be Doing:
🔹 Providing 1st, 2nd & 3rd line IT support to internal users and external clients.
🔹 Troubleshooting and resolving hardware, software, and network issues.
🔹 Managing Microsoft 365, Active Directory, and Windows environments.
🔹 Logging, prioritizing, and escalating tickets as needed.
🔹 Ensuring excellent customer service and technical support.
What We’re Looking For:
✅ Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory).
✅ Strong troubleshooting and problem-solving skills.
✅ Excellent communication and customer service abilities.
✅ Experience in an IT support/helpdesk/service desk environment.
✅ Knowledge of networking, remote desktop support, and IT security is a plus!
Why Join our client?
🚀 Career growth opportunities & training support.
💡 Work in a collaborative and friendly team environment.
🏡 Hybrid working options available.
Service Desk Engineer
Location: Leeds / Halifax branches
Salary: £27,000 - £33,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction