Service Desk Escalation Engineer - MSP

Job Description Service Desk Team Lead/ Escalation Engineer - MSP \n Location: Rockville, MD \n Work arrangement: In the office on Tuesdays; remote or at client sites the rest of the week. Occasional client-site work may account for approximately 30% of the role. \n Salary: $70,000–$85,000 \n Benefits: Health, dental, and vision insurance; 401(k) with a 3% match; unlimited PTO; and team events \n \n About the Opportunity \n An established IT consulting firm serving small and midsize businesses …