Service Desk - IT Healthcare (Mid Shift)

Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing high degree of customer service, clinical knowledge within acute and post-acute environments. Refer to clinical issue resolution knowledgebase that will drive efficiencies in patient care and follow through with clinicians on the reported issues. Candidate will be scheduled for one weekend shift per week. Responsibilities: Receive incomi…