Service Desk - IT Healthcare (Mid Shift)

Job Title: Technical Service Desk Analyst (Healthcare IT) Overview / Summary The Technical Service Desk Analyst provides first- and second-level technical support to healthcare employees and patients while delivering a high level of customer service. This role supports clinical and technical issues within acute and post-acute care environments, utilizes a clinical issue resolution knowledge base, and collaborates with clinicians to help resolve reported issues. The position requires one schedul…