Service Desk - IT Healthcare (PT)

Job Title: Service Desk Analyst (Healthcare IT Support) Overview / Summary The Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients while delivering a high level of customer service and applying clinical knowledge within acute and post-acute environments. This role supports clinical issue resolution, contributes to the clinical knowledge base, and works directly with clinicians to troubleshoot technical issues impacting patient care. Emplo…