Service Desk

07th August, 2026 About the Role Key Responsibilities Provide Level 1/2 IT support to end users Troubleshoot hardware, software, and network issues Manage incidents and service requests through ticketing systems Deliver excellent customer service in a fast-paced environment Key Requirements: Experience in a Service Desk or IT Support role Strong communication and problem-solving skills Familiarity with ITIL processes (preferred) Ability to work in a team-oriented environment WHO WE ARE Kirra Se…