Service Desk
Posted Updated
About the Role
Key Responsibilities
Kirra Services is a leading provider of IT services and recruitment personnel, headquartered in Canberra, ACT. Award-winning winners of the Seek SARA 2025 Small Recruitment Company of the Year, we partner closely with a range of Federal Government agencies and are continuously seeking talented professionals to join our growing team.
Kirra Services is proudly SupplyNation Certified and majority Indigenous-owned. We are committed to creating opportunities for all Australians and strongly encourage Aboriginal and Torres Strait Islander candidates to apply for all roles.
Key Responsibilities
- Provide Level 1/2 IT support to end users
- Troubleshoot hardware, software, and network issues
- Manage incidents and service requests through ticketing systems
- Deliver excellent customer service in a fast-paced environment
- Experience in a Service Desk or IT Support role
- Strong communication and problem-solving skills
- Familiarity with ITIL processes (preferred)
- Ability to work in a team-oriented environment
Kirra Services is a leading provider of IT services and recruitment personnel, headquartered in Canberra, ACT. Award-winning winners of the Seek SARA 2025 Small Recruitment Company of the Year, we partner closely with a range of Federal Government agencies and are continuously seeking talented professionals to join our growing team.
Kirra Services is proudly SupplyNation Certified and majority Indigenous-owned. We are committed to creating opportunities for all Australians and strongly encourage Aboriginal and Torres Strait Islander candidates to apply for all roles.