Service Desk Manager

The Opportunity We're working with a well-established IT MSP, to find a Service Desk Manager / Team Lead. It's a small, friendly team with ambitious growth plans, so this is a chance to take ownership of the service desk, shape how it runs and grow with the business as it expands. This is a hands-on leadership role: you'll lead the team and the standard of service, while still rolling up your sleeves on escalated technical issues. The Role You'll be responsible for the day-to-day running of the…