Service Desk Officer

Service Desk Analyst (3-6 Month Contract) About the Role We are seeking a customer-focused Service Desk Analyst to provide first-level IT support to end users. You will be the first point of contact for technical issues, ensuring incidents and service requests are resolved efficiently while delivering an excellent customer experience. Key Responsibilities Provide Level 1 technical support via phone, email, and ticketing systems. Log, troubleshoot, and resolve incidents and service requests with…