Service Desk Operator

Job summary We have an exciting opportunity to be part of our team. The post holder will form part of the helpdesk team working to provide first line support to customers on all matters relating to IT provision. The post holder will log all requests for support and either resolve the request directly or assign to other IT support teams as appropriate. This role is a key customer support role, and the post holder will be required to always maintain a customer focus. Will be required to work on s…