Service Desk

Some people see a support ticket, you see a puzzle that needs solving. You enjoy figuring out why something isn't working, helping people get back on track, and knowing you've made someone's day easier because you were the person who answered the call. What you'll do You'll provide Level 1 support responding to tickets via phone and email, across telecommunications, networking, cloud and security services, helping customers resolve issues quickly and professionally. What we're looking for If yo…