Service Desk Specialist
Posted Updated
Summary
Provide first-level technology support as a Service Desk Specialist at Australia Retirement Trust in Brisbane CBD, acting as a first point of contact for internal staff. You'll troubleshoot laptops, applications, systems access, mobile devices, printers and AV issues via remote support and the Service Portal.
Description We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Service Desk Specialist, you’ll be one of the first points of contact for technology support, helping our people resolve issues and get the most from the tools they use every day. You’ll provide first-level support remotely, and through our Service Portal. From troubleshooting laptops and applications to supporting systems access, mobile devices, printers and audi…