Service Desk Team Lead - Melbourne or Sydney

Description We're looking for an experienced and customer-focused Service Desk Team Lead to join our IT team and lead the delivery of first-class support across our Australian offices. Reporting to the Regional Head, APAC, you'll lead a team of three Service Desk Analysts and take ownership of the day-to-day operations of our national Service Desk function. This is an excellent opportunity for a hands-on leader who enjoys developing people, improving service delivery, and partnering with stakeh…