Service Desk Team Lead with Security Clearance

Responsibilities & Qualifications We are seeking Service Desk Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. You will oversee a team of service desk agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. REQUIRED QUALIFICATIONS Experience * Ten plus years of experience in Service Desk Services, including at least 3 years in an IT outsourcing en…