Service Desk Team Leader | Merivale

The Role We are looking for an experienced Technology Service Desk Team Lead to join the Corporate IT team here at Merivale. This is a hands-on leadership role, responsible for driving the day-to-day operation of the Service Desk and ensuring our teams across Head Office, venues and business operations receive high-quality, customer-focused IT support. You will lead a team that supports a fast-paced, multi-site hospitality environment. You will oversee service desk performance, ticket quality, …