Service Desk Technician

Our client is hiring a Helpdesk Technician to work onsite in White Marsh, MD. This person will help perform computer, workstation, hardware and software installation, configuration, troubleshooting, and repair at remote locations and headquarters. Responsibilities and Duties: Provide internal clients with first-level IT support company-wide via telephone or email. Create tickets and document all activities in helpdesk ticketing systems. Troubleshoot and resolve hardware, software, applications,…