Service Desk (Tier 1/2) onsite Chattanooga, TN

Job Description A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute great communication with the team when issues arise or give updates when needed. We are a company committed to creating diverse and inclusive env…