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Craftsman Electric

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Service Electrician

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Electrical Service & Troubleshooting

  • Perform electrical service, repairs, installations, upgrades, and maintenance safely and efficiently
  • Diagnose and troubleshoot electrical issues in residential and commercial environments
  • Test and verify completed work to ensure proper functionality and code compliance
  • Read and interpret blueprints, specifications, and electrical diagrams
  • Identify potential issues, recommend solutions, and communicate findings clearly to customers and internal teams
  • Work independently on routine service work and collaborate with senior technicians or leadership on more complex projects
  • Follow all company safety procedures, lockout/tagout requirements, and NEC standards

Customer Service & Communication

  • Serve as a professional and responsive point of contact for customers on job sites
  • Communicate job progress, scheduling updates, and scope changes clearly and professionally
  • Confirm customer needs and job scope before beginning work
  • Conduct final walkthroughs to ensure customer satisfaction
  • Support positive customer relationships that encourage repeat business and referrals

Job Planning & Coordination

  • Coordinate labor, tools, materials, and sequencing for assigned work
  • Review work orders, scopes, and project details to ensure efficient execution
  • Monitor labor and material usage to support productivity and cost control
  • Complete accurate job documentation, invoices, time entry, and material tracking within company systems
  • Collaborate with internal departments including Estimating, HVAC, Construction, and Service leadership

Leadership & Team Support

  • Provide guidance and support to Apprentices and junior team members
  • Reinforce safe work practices and quality standards in the field
  • Share field feedback, recurring customer needs, and improvement opportunities with leadership
  • Participate in ongoing training, certifications, and professional development opportunities

Qualifications

  • Journeyman Electrician license preferred
  • 3+ years of residential and commercial electrical experience preferred
  • Service electrical experience strongly preferred
  • Strong troubleshooting and diagnostic skills
  • Knowledge of the National Electrical Code (NEC)
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills
  • Valid driver’s license with acceptable driving record

Preferred Qualifications

  • Experience developing estimates or quotes
  • Experience leading small service projects or mentoring apprentices
  • Experience using service management or work order systems
  • OSHA 10 or OSHA 30 certification
  • Lift, equipment, or additional electrical certifications

Physical Requirements

  • Ability to lift and carry materials and tools
  • Ability to work on ladders, lifts, and in varying job-site conditions
  • Ability to bend, kneel, climb, reach, and stand for extended periods
  • Ability to safely perform physical electrical work in residential and commercial environments

Skills

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