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We are seeking a dedicated and skilled Service Engineer to join our team in Gujarat. The ideal candidate will be responsible for providing exceptional technical support and service engineering for a range of material handling equipment, including forklifts, cranes, and earth-moving machinery. This role requires a proactive approach to troubleshooting and warranty analysis, ensuring that all equipment operates efficiently and meets customer satisfaction.
Key Responsibilities:
- Perform routine maintenance and repairs on various types of construction and material handling equipment.
- Troubleshoot technical issues and provide effective solutions to ensure minimal downtime for clients.
- Handle warranty claims and conduct warranty analysis to determine the validity of claims.
- Collaborate with the technical support team to address complex service issues and improve service delivery.
- Maintain accurate records of service activities and customer interactions.
- Provide training and guidance to clients on the proper use and maintenance of equipment.
Required Skills:
- Strong knowledge of service engineering principles and practices.
- Proficiency in troubleshooting and technical support for heavy machinery.
- Experience with warranty handling and analysis.
- Familiarity with material handling equipment, including forklifts and cranes.
- Excellent communication and interpersonal skills to interact effectively with clients.
- Ability to work independently and as part of a team in a fast-paced environment.
If you are passionate about service engineering and have the required skills and experience, we encourage you to apply for this exciting opportunity to contribute to our team and help our clients succeed.
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