Service Engineer - International

RoleObjective/ Goal Responsible for overseeing and coordinating the field service operations related to crusher equipment. Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards. Industry Type Crushing Key Responsibilities  Lead and mentor a team of field service technicians, providing guidance and support.  Coordinate field service activities, ensuring timely and effective resolution of customer issues.  Conduct regular performance reviews and training sessions for team members.  Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.  Oversee the installation, maintenance, and repair of crusher equipment on-site.  Ensure compliance with safety regulations and industry standards. Manage field service schedules, dispatching technicians as needed.  Maintain accurate service records and documentation. Collaborate with the engineering and sales teams to provide feedback and improve service offerings.

Desired Qualifications & Skill Requirements

 Strong leadership and team management skills.  Excellent problem-solving and analytical abilities.  In-depth knowledge of crusher equipment, including operation, maintenance, and repair.  Proficient in using diagnostic tools and software related to crusher equipment.  Excellent communication and interpersonalskills.  Ability to work under pressure and handle multiple tasks simultaneously.  Willingness to travel frequently and work in various field environments.  Strong organizational and time-management skills.

Position - Track Service Engineer Reporting to Service Head

Qualification Diploma/BE Experience Range 2-5 Years

Industrial standards