Service Engineer - Pune
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Description
- Attend assigned customer service and installation visits.
- Carry required tools, materials, and service documents.
- Collect and return materials from the stock center with proper records.
- Reach customer sites on time and maintain professional conduct.
- Verify warranty/invoice details before providing service.
- Explain product issues and service charges to customers.
- Perform troubleshooting, repairs, and installations efficiently.
- Coordinate with the Service Center for visit updates and closures.
- Maintain accurate service reports and material transaction records.
- Build positive customer relationships and ensure satisfaction.
Requirements
- ITI/Diploma in Electrical, Electronics, or related field.
- Basic knowledge of electrical, electronics, and home automation products.
- Good troubleshooting and communication skills.
- Willingness to travel for field service visits.
- Customer-focused and professional attitude.