Service Engineer / 設備服務工程師

設備服務工程師（Service Engineer）
負責 X 光系統之安裝、定期維護與故障排除，確保設備穩定運作與最佳效能。

配合服務流程執行現場操作，確保符合生產力、服務時間與品質要求。

協助服務零件訂單處理與庫存管理，提升維修時效與庫存效率。

依據公司政策進行服務報告與系統資料紀錄，確保資訊準確與符合財務規範。

提供客戶基本操作訓練與應用諮詢，強化客戶滿意度與信任感。

配合區域服務團隊，協助完成跨部門專案與銷售技術支援。

擔任 CRM 系統日常操作人員，協助維護客戶資料完整性與追蹤記錄。

具備先進封裝（Advanced Packaging）或量測設備經驗者尤佳，熟悉半導體製程應用者更具競爭力。

【English Job Description】— Service Engineer
Responsible for installation, preventive maintenance, and troubleshooting of X-ray systems to ensure stable and optimal performance.

Execute service operations in line with process standards, focusing on productivity, turnaround time, and quality.

Support spare parts handling and inventory coordination to enable timely service response.

Document service reports and system data accurately in accordance with company and financial guidelines.

Provide basic customer training and application support to strengthen satisfaction and user confidence.

Collaborate with regional service team and cross-functional departments on technical and project support.

Operate CRM