Service Executive

Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion’s layered past. Each room tells its own story, of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong, where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration. Every gathering is a weave of moments, places, and people.

The primary role of the Service Executive is to provide support to the Assistant General Manager or General Manager and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, service oriented, friendly, approachable, people management skill and good team players.

Responsibilities

• Greet and provide excellent service experience to all customers
• Take orders in system, serve customers, and clear tables
• To perform duties at the cashier, ensuring that payments are being charged correctly
• Respond promptly to customer inquiries in regards of cocktails and food menu
• Adhere to Operational SOP’s set in place to ensure a seamless operation
• Ensure the cleanliness of the establishment is up to standard
• Manage stock take and inventory for retail items
• Communicate with both patrons and team members with regards to recommendations and feedback
• Any other duties as assigned

Requirements

• Previous work experience in F&B is an advantage
• Possess Food Safety Level 1 Certificate
• High standard of personal hygiene
• Able to communicate in English. Ability to speak and understand other languages would be an advantage
• Good working attitude and an outgoing individual with a passion in customer service
• Friendly and enjoys meeting people
• Energetic, cheerful, and vibrant

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.