Service Management (Advisor Network)

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Role: Service Management (Advisor Network)

Organization: Wadhwani Foundation |

Location: Indoesia


Role Purpose:
Build and manage a strong ecosystem of mentors, service providers, and consulting firms to support SMEs by matching the right advisors to business needs and driving active engagement through the Wadhwani platform.


Key Responsibilities:

  • Onboard mentors (industry & functional experts) across assigned cities
  • Build city-wise networks of service providers (legal, audit, IT, marketing, etc.)
  • Engage 4–5 SME-focused consulting firms per city
  • Source CXO-level advisors pan-India and conduct due diligence
  • Match advisors to SME problem statements and drive active utilization
  • Ensure advisor participation on the community platform and in knowledge sharing

KRAs:

  • 30 qualified advisors sourced and onboarded
  • 80% utilization of first 10 curated advisors/firms
  • Advisor NPS ≥ 60

Experience:
3–7 years in ecosystem development, partner/vendor management, consulting coordination, or SME support roles. Strong stakeholder management and networking skills required.