Service Management Specialist

Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester Job Ref: 205341 About the role Benefact Group is seeking a proactive and customer-focused Service Management Specialist to join our Service Experience function. This is a hands-on service management role where you'll act as the service owner for a portfolio of IT services, ensuring operational stability, service quality, and customer satisfaction. You will work closely with business stakeholders, technic…